Fair play
Responsible gaming
Gambling involves risk, and you can lose money. Play only for fun, only with money you can afford to lose, and stop when it stops being fun.
Our rules
How we keep it a game
- 18+ onlyAge and photo ID are checked at the casino entrance on every visit.
- Casino ticket holders onlyOnly guests on a Cruise + Casino ticket can enter the gaming floor.
- Limited places180 casino tickets per sailing, and no more than 120 guests in the casino at the same time.
- Decided before you sailCasino access cannot be bought on board, so nobody signs up on impulse during the cruise.
- Help on requestStaff can set a personal spend limit, give you a time-out, or exclude you from the casino for the rest of the voyage. Just ask.
- No creditThe casino does not lend money or give cash advances.
Yellow cards
Warning signs
Gambling may be becoming a problem if you notice any of these in yourself or someone close to you:
- Spending more money or time than you planned
- Trying to win back money you have lost
- Hiding how much you spend or how long you play
- Borrowing money or selling things to keep playing
- Feeling anxious, irritable or restless when you are not gambling
- Missing meals, sleep, excursions or time with friends to keep playing
Before you play
- Set a budget for the whole cruise and leave your cards in the cabin safe
- Decide when you will stop, and set an alarm
- Take regular breaks: go up to the pitch, the theatre or the deck
- Don’t gamble when you are upset, tired or have been drinking
Free help
Helplines and support, international
These services are free and confidential. Choose the one that works in your country.
Helplines and services change over time. If one is unavailable, try another from the list. If you or someone else is in danger, call your local emergency number.
- Gamblers Anonymous International
Peer-support meetings (in person, online and by phone). National hotline (US): 855-222-5542.
www.gamblersanonymous.org - GamCare (UK)
National Gambling Helpline: 0808 8020 133. Free, 24 hours a day, every day.
www.gamcare.org.uk - Gambling Therapy
Free online support with trained therapists. No phone line; use the contact form on the site.
www.gamblingtherapy.org - National Council on Problem Gambling (US)
National helpline: 1-800-MY-RESET (1-800-697-3738). Call, text or chat, 24/7. The older 1-800-522-4700 still works.
www.ncpgambling.org - Gambler’s Help (Australia)
Helpline: 1800 858 858. Free, 24 hours a day, across Australia.
www.gamblinghelponline.org.au